VRS

Vistula Risk Solutions Privacy Policy

Last update: February 2025

Who manages your data?

The administrator of your personal data is the advisory office Vistula Risk Solutions, located in Warsaw at Al. Jerozolimskie 81. Our company has been operating on the Polish market since 2016 and from the very beginning, we have prioritized full discretion. You can contact us by writing to [email protected] or by calling +48 22 697 00 21. We take the security of your information very seriously because we know that in debt restructuring, trust is fundamental. We do not sell your data or share it with advertising companies. Access to it is restricted to our authorized employees, such as Igor Zalewski or Marta Borkowska, and only to the extent necessary to perform an audit or conduct talks with banks.

We operate in accordance with GDPR regulations and Polish data protection law. All information is stored on secure servers with restricted access. If you have any questions regarding how we protect your privacy, we are at your disposal. We usually respond to inquiries within 4 business hours because we know that in crisis situations, time is capital. The facts are that your privacy is as important to us as the financial liquidity of your enterprise.

What information do we collect and why?

We only collect data that is necessary for us to save your business. When you use our forms, we ask for your first name, last name, company email, and phone number. We need them to prepare an Express Assessment of hazards within 24 hours or to arrange a 25-minute phone call. We also often ask for a short description of the financial situation, for example, the amount of debt or the number of blocked accounts. This allows us to react quickly and assign the appropriate advisor to your case. We focus on facts, not unnecessary marketing surveys.

Additionally, our system automatically saves standard server logs, such as IP address or browser type. We do this exclusively for technical purposes, so that the VRS website operates correctly and safely. We do not use invasive tools to track your online behavior. Our task is to protect your assets, not to build complex advertising profiles. If you send us documents for analysis, they are used exclusively to develop a repayment plan or secure machines against execution. We save liquidity, not paper, which is why we limit bureaucracy to the absolute minimum.

Your rights and control over data

As a client of Vistula Risk Solutions, you have the full right to manage your information. At any time, you can ask for insight into the data we possess about you. If you notice an error in your contact details, we will correct it immediately upon notification. You also have the right to request the removal of your data from our database if our cooperation has ended and we are not burdened by duties resulting from tax regulations. Simply send an email to [email protected], and we will handle the matter without redundant fluff. We respect your choice and your privacy.

You can also object to the processing of your data or ask to limit its scope. Remember that your data is safe with us and we operate in accordance with general principles of personal data protection. If you find that the way we manage your information violates the law, you have the right to file a complaint with the President of the Personal Data Protection Office. However, we always try to resolve any doubts during direct conversation. We act fast and specifically, ensuring that every company we help feels safe not only financially but also in terms of the protection of its secrets.

Security and storage duration

We store your data only as long as it is necessary to realize your restructuring project or audit. Standardly, contact data from forms is kept for the duration of the talks, and after their conclusion, we archive only those documents required by Polish accounting regulations. We apply modern methods of data encryption and physical safeguards in our Warsaw office. We know that in the advisory industry, information leaks could harm negotiations with banks, which is why our procedures are rigorous. Each of our 124 completed projects was conducted maintaining the highest standards of confidentiality.

In crisis situations, when our team must react in 3.2 hours, we use secure communication channels so that your financial data does not end up in the wrong hands. We do not use free, uncertain cloud storage to hold the sensitive bank statements of our clients. We rely on proven solutions that guarantee stability and discretion. Our principle is simple: we protect your assets as if they were our own. Therefore, you can be sure that your company is in good hands with us, and your privacy is not just an empty slogan but an element of our daily work.